Careers

Position Overview:

The Field Operations Supervisor supports MVRTD’s mission by overseeing day to day transit operations in the field and at the Transit Center. This role ensures safe, reliable, customer focused service by supervising and supporting drivers, monitoring performance, and coordinating closely with operations and maintenance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

1. Field Supervision & Operator Support
2. Oversee and/or staff the Transit Center desk and daily operations.
3. Conduct regular field supervision and on board ride checks to ensure adherence to safety, customer service, and service quality standards.
4. Monitor driver performance, provide real time feedback, and assist with coaching and follow up training.
5. Assist in incident and accident investigations as needed, including gathering statements and documentation.
6. Maintain required certifications and assist with training and recertification of operators.
7. Provide operational support to drivers in the field, including radio communications, problem solving, and service adjustments.
8. Vehicle, Service, and Safety Oversight
9. Support maintenance staff with minor operational needs (e.g., moving buses, basic checks as assigned).
10. Assist with snow removal and winter safety procedures at Transit Center and other MVRTD facilities.
11. Evaluate fixed route, shuttle, and demand response schedules for on time performance, efficiency, and rider experience; recommend adjustments.
12. Conduct route and stop safety evaluations and propose improvements.
13. Support integration of new services, routing changes, and time point analysis.
14. Operate CDL required vehicles when needed, including during service gaps, driver shortages, or emergencies.
15. Use computer systems for scheduling, reporting, incident documentation, and data analysis.
16. Perform additional related duties as assigned.

Qualifications:

High school diploma or equivalent required.

Experience in public transit, transportation operations, or related field preferred.

Supervisory or lead experience preferred; an equivalent combination of education and experience may be considered.

Minimum age 21 with at least five (5) years of a valid driver’s license and acceptable driving record.

Must hold or be able to obtain within six (6) months of hire, a CDL Class B with Passenger endorsement; MVRTD is willing to train the right candidate.

DOT Medical Examiner’s Certificate.

Ability to pass all required background checks and DOT regulated drug and alcohol testing (pre employment, random, and as otherwise required).

Ability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and on call shifts.

Strong communication, customer service, and problem solving skills.

Ability to use computers and learn scheduling, dispatch, and reporting systems.

(EEO) employer to all employees and applicants for employment without regard to political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services. In addition to federal law requirements, MVRTD complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Do you have a reliable vehicle, a clean driving record, enjoy helping people, have some free time and want to earn extra tax free money? We are in need of per diem drivers, who use their own vehicle to transport people to medical and other appointments, in return for a generous mileage reimbursement. Hours are flexible. Make your own schedule.  Call Marble Valley Regional Transit District at 773-3244 ext. 126.